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Your reviews

REVIEWS EFEEL customer rating

User reviews of Efeel store. Customers reviews (rating) of Efeel.co eshop both positive and negative. Write and add your review and experience about shopping here! 

We greatly appreciate every customer and their feedback. We realise that it is your experience and feedback that move us forward the most and help us to continuously improve not only the quality of our products but also the service we offer. Whether your review is positive or negative (you have constructive criticism), please keep in mind that we take it seriously in order to improve your shopping experience with us.

Your reviews

92%
23×
11×
93%
sophie

Your reviews

Fast shipping.
High quality gadget.

The delivery was very fast and the gadget feels premium. It was easy to set up. Overall though, I’m very satisfied and would definitely order again.

85%
Jole387

Your reviews

Cool design of products.
Regular email updates.
Some items sold out quickly.

The gadget I ordered looks amazing and works as expected. I liked that I received email updates about the shipping. Unfortunately, a few items I wanted to buy were already out of stock, so I’ll need to wait for restock.

97%
anna.r1

Your reviews

Excellent customer care.
Easy return process.

I had to return one product because I accidentally ordered the wrong model. The process was super simple, and they guided me step by step. They even suggested alternatives. Honestly, this was one of the smoothest return experiences I’ve ever had.

88%
Mark.D89

Your reviews

Fun and unique products.
Secure payment options.
Packaging could be better.

I loved browsing the website because it has a lot of unusual gadgets you don’t see anywhere else. Ordering was easy and payment felt safe. The only negative point was that the outer packaging was a bit squashed, but luckily the product itself was perfect.

95%
Emily.J

Your reviews

Fast delivery.
Great communication.
Slightly higher prices.

I ordered a smart LED display and it arrived in just a few days. The customer support was very responsive and answered all my questions quickly. The only thing I noticed is that the prices are a bit higher compared to other shops, but the quality and service make up for it.

95%
Adam Le

Your reviews

Amazing customer service.
Easy returns and replacement.

I had a minor issue with my first order, but they handled it like pros. They immediately offered me a replacement and guided me step by step. The whole process was stress-free, and the new item arrived fast. This level of care makes me want to order again.

90%
Chloe_R.85

Your reviews

Good value for money.
Regular email updates about the order.
Some items not available in stock.

I liked how I was always informed about my delivery status. The product itself is fun and works well. Only wish there was more stock available, because some of the items I wanted were already sold out.

85%
Samuel

Your reviews

Items came well-packed and secure.
Clear instructions included.
Box was slightly damaged during transport.

The product worked great right out of the box. Instructions were easy to follow and the gadget feels high quality. The only issue was that the package was a little damaged on arrival but everything inside was fine.

88%
Kevin J.

Your reviews

Fast response from customer service.
Tracking info was always updated.
Delivery took longer than advertised.

I ordered a gadget as a gift and while the ordering process was smooth the delivery took a few extra days. Thankfully, the customer service team was quick to reassure me and gave me updates. The product itself was exactly as described so in the end I’m satisfied.

99%
Luis_O

Your reviews

Super original gift ideas.
Everything delivered on time.

This was my second order and once again I’m very happy. The products are fun, high quality, and arrived just in time for the birthday party. I really can’t find any negatives this time – highly recommended!

96%
Mathew_Lee

Your reviews

Very fast delivery.
Products look even better than on the website.
Limited payment methods available.

The shipping was much faster than I expected, which was a big plus. The gadget I ordered is not only functional but also stylish – my friends were impressed! I would love to see more payment options, but everything else was perfect.

89%
Sophia K.

Your reviews

Easy return process.
Product match the description exactly.
Delievery took a little longer than expected.

My first order had a small issue, but the return process was surprisingly simple. Customer service guided me step by step, and I received a replacement without extra charges. I liked that the product looked exactly like in the pictures – no disappointments there. Delivery time could improve, but overall I’m satisfied.

95%
katy61

Your reviews

Wide selection of fun and unique gadgets.
Fast delievery with regular updates.
Packaging could be a bit better.

I was really impressed. Their website is easy to navigate, and I quickly found exactly what I needed. The order came within just a few days and I appreciated the constant email updates. The only downside was that the box was slightly damaged when it arrived, but the product inside was in perfect condition. I’ll definitely order again.

92%
Ingrid

Reliable service

honest pricing
great after-sales support
excellent packaging
Shipping took longer than expected, but was communicated well.
88%
Ethan W.

Your reviews

Transparent policies, clear refund process, very helpful support team
Sometimes emails take longer than expected to be answered
90%
Marie

Company Experience

Excellent packaging
Clear instructions included
Patient customer service
Support available mainly during business hours, no weekend live chat
90%
Felipe

Your reviews

Easy communication despite distance, fast delivery, constant updates
Shipping cost higher than some competitors; limited payment options

I will order again.

88%
Zoe K.

Return process

The best!

At first, I was unsure about ordering from abroad, but Efeel's returns process surprised me in a good way. When my item had a minor defect, their customer service guided me clearly and quickly through the return steps. The whole process was smooth and hassle-free. Communication was friendly and timely, even across time zones. I always felt like a valued customer, not just a number. This made me trust Efeel and feel confident to order again. Their care for customers after the sale really stands out compared to other online electronics shops.

97%
Haruto Y.

Langie S2 Voice Translator with WiFi & SIM Support

This device is absolutely fantastic for international trips. I used it during a business trip through Europe, Asia, and the responses were mostly accurate even with tricky accents. The SIM support means I wasn’t dependent on local WiFi. What really won me over though is the quality — both hardware (looks durable) and software (translations fast). Efeel’s service was top‑notch: shipping tracking, quick response to my questions. Highly recommend.

88%
Oliver

Spy Watch Camera

I bought this to record lectures for review. The watch is stylish — no one would guess it’s a camera. Daylight video is excellent, and even though night vision is a bit grainy, it works well enough for what I need. Battery life is around 70 minutes, which is okay. Their support helped me update the firmware, which improved video stability. Product is unique; I don’t see many stores offering a spy watch this discreet.

89%
Daniel

Rear Parking Camera with Display & Sensors

Clear video, accurate sensors, good instructions
Installation can be challenging
92%
Emily R.

Hidden USB Camera with Motion Detection

Discreet, easy setup, quick support
Weak night video quality
92%
Sofia D.

Voice Translator Langie

Fast shipping to Portugal
Photo translation function
Natural Voice output sounds
Shipping to Portugal 10 days..

I work in international trade and often need to translate both spoken language and documents. This translator handled both beautifully. The photo translation function is incredibly handy – I used it to read packaging, instructions, even handwritten notes. Voice output sounds natural, not robotic. Great device for business use.

95%
Timppa

Camera

As someone who drives long distances regularly, having a reliable dash cam is a must. This one from Efeel works flawlessly – the front and rear cameras both record in good quality, even in low light. Installation took about an hour, but everything was included. I like that the screen is integrated in the rearview mirror, so it doesn’t clutter up the dashboard. Feels like a premium solution for a fair price

100%
Branislav

Pleasant visit to the store - quick purchase

I called the company to see what time they were open and made an appointment. The young lady on the phone assured me that I could come at the appointed time. Immediately upon arrival, a technician attended to me and was able to advise me on a product in "human language", which I subsequently purchased based on my preferences.
none - everything was great
Translated from: sk
90%
Adrian

Fast shipping

Ordered goods are amazing. Delivery to Italy 6 days.
Profesional and helpful customer service.
94%
Muhammed T.

Great cool items

Super product! My friend is very satisfied with that.
They didnt have it on stock, i had to wait for restock.
95%
Michael K.

Perfect!

Fast shipping to Sweden
Excelent customer service, good advices
None
95%
alice342

love it

Product is exactly as in the photos.
Arrived faster than I thought.
Box was slightly damaged, but product was fine.
80%
luke_jole

Satisfied overall

Easy to order, website is simple to use.
Customer support was helpful.
Shipping costs were a bit high.
95%
lucas00D

Excellent service

Fast shipping and product works perfectly.
Got exactly what I expected.
85%
Logan

Ok but longer waiting time for package

longer waiting time for package

Waiting more than 1 week for my product but finally arrived and everything is ok

90%
Looky

Responsible approach to complaint resolution

Positive handling of goods complaints

I have to commend you for the really urgent processing of my claim and exchange of goods. Even though it was a manual defect, the seller is serious and arranged to replace the goods with a new one.

Translated from: cs
99%
Ondrej Makovský

Excellent service

Telephone service really very helpful, kind and most importantly professional
Fast shipping
Possibility to try out the goods

They gave me professional advice on choosing a camera and it was really good.

Translated from: sk

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